Privacy Policy

Privacy Policy for Goshen Place
Effective Date: July 10, 2026
At Goshen Place, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our resort, use our website, or book a stay with us.

1. Information We Collect
We collect information to provide you with a seamless experience, whether you are booking online or staying at our resort.
• Personal Identification Information: Name, email address, phone number, mailing address, and date of birth.
• Booking & Stay Details: Arrival and departure dates, room preferences, special accommodations, and names of accompanying guests.
• Financial Information: Credit card numbers and billing addresses (processed securely through third-party payment gateways like Stripe or PayPal).
• Digital Data: IP addresses, browser types, and cookies collected when you interact with our website to improve your browsing experience.

2. How We Use Your Information
We use the information we collect for the following purposes:
• To process, confirm, and manage your resort reservations and bookings.
• To provide customer service and respond to your inquiries or requests.
• To process payments securely and prevent fraudulent transactions.
• To improve our website functionality, resort services, and guest experiences.
• To comply with local legal, administrative, and safety regulations.

3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We only share data with trusted partners necessary to operate our business, such as:
• Payment Processors: To securely handle credit card and billing transactions.
• Service Providers: Software platforms that manage our booking systems and customer communications.
• Legal Authorities: When required by law, regulation, or court order to protect the safety and rights of our guests and resort.

4. Data Security and Retention
We implement robust, industry-standard security measures (including encryption and secure servers) to protect your data from unauthorized access.
• Financial Security: We do not store highly sensitive financial data (like full credit card numbers) within our own resort environment.
• Data Retention: We retain your personal information for as long as necessary to fulfill bookings, provide ongoing customer support, or satisfy legal and administrative requirements.

5. Your Privacy Rights
Depending on your jurisdiction, you have the right to:
• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your personal data (subject to legal or administrative retention requirements).
• Opt-out of marketing communications at any time.

6. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Privacy Officer:
Goshen Place
Email: elainestrang777@hotmail.com
Phone: 514-209-8496
Address: 1965 Chem Grimshaw, Franklin, QC J0S 1E0, Canada